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      Online Support
How do I add my profile ?
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To add your profile,You need to become a member. click on the Register link. Give all the necessary as well as optional details asked in the form. After you submit your information, your profile will be automatically created.
How do I modify my profile information?
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" LOGIN WITH YOUR NAME AND PASSWORD " , Once you login you can make changes to your profile under the Edit Profile Section which is on the left hand side of the page. select the Personal profile option. Make changes in your profile and submit the page.
Where do I enter my expectations of an alliance?
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When you select the Partner Profile option, a form will be displayed. All you have to do is fill in your expectations in the 'Description' field . Try to be specific as a good description will yield good results. Don't add your email id or website address in your description field.
How do I add a photo?
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Log in using your "Name" and password from the home page. You will be taken to a page that lists the various operations that you can perform. Select the Upload Picture option.

To add your photo, click the 'Browse' button and select the digital photograph (scanned photograph in jpg /gif format) to be included. Click Add Photo to include your photo in your profile.
How do I view a particular profile?
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Select the View Profile option and enter the Profile Name of the profile to view the details of that profile.
How do I bookmark profiles?
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When you search the profiles and find a matching profile, click on the Add To Favorites button to add the profile to your list of favorite profiles.
I want to change my password. How can I do it?
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Log on with your username and existing password. Click on "Change Password" in the Account Settings Section. In the fields "New Password" and "Confirm Password", enter your new password and submit the form. Your new password is activated. The next time you log on to your page, you will have to use this new password.
What is "Change Profile Status"?
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Your profile status can be set as either 'View' or 'Hide'. By default, the profile status is 'View'. Setting the profile status to 'Hide' makes your profile unavailable to others. But you will be able to login and contact other profiles. If you want to make your profile visible or hidden , click on "Hide/View MY Profile" option and make necessary changes".
Search is not getting any results. What should I do?
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Please check your search criteria.Broaden your search citeria
How can I improve my chances of finding a match?
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Try to give a clear self-description. Enter your expectations clearly and completely. Add your photo to your profile as profiles with photos get a better response.
How can I contact the other members?
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Search through our huge database. When you wish to contact a profile, click on the Contact this profile option to send an email to the profile.
How do I remove my profile?
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Use the contact us link to request profile to be removed.

Please make sure you enter the correct email address and chose "Delete Profile" from the dropdown before submitting the request. .
Click here to delete
I did not receive any response for my profile.
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On the average, around 1% of the profiles were entered with misspelled email address or wrong email address. If you did not receive any email from our system, please login using your Matrimony Id and Password on the home page and click on the Modify Profile option to correct the email address.
How do I add my success story?
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If your marriage has been arranged through our service and you want to share your success story with us, then click here to add it on our site. Your success story is our key motivation. Once you send in your story, you will automatically enter our Lucky Draw, held every year. First and second prizewinners will be selected from the couples who marry through our service.
How do I contact customer support?
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Our goal is to provide excellent Customer Service and it is our top priority. Please send an email to contact@srilankanmarriage.comwith your questions and suggestions. Please send the maximum information possible and also the copy of the error message, if any.

      

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